Terms of Service
Welcome to Coogee Bikes! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully.
1. General This website is operated by Coogee Bikes. Throughout the site, “we”, “us”, and “our” refer to Coogee Bikes. By visiting our site and/or purchasing something from us, you agree to be bound by these Terms of Service.
2. Orders All orders are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion.
3. Pricing All prices are listed in AUD and include GST where applicable. Prices are subject to change without notice.
4. Shipping We offer free shipping across major Australian cities. Estimated delivery times and shipping carriers are detailed in our Shipping Policy.
5. Returns & Refunds We accept returns within 14 days of delivery under specific conditions. Full details are available in our Refund Policy.
6. Intellectual Property All content on our site, including text, images, graphics, and logos, is the property of Coogee Bikes and is protected by copyright laws.
7. Limitation of Liability To the fullest extent permitted by law, Coogee Bikes shall not be liable for any damages arising from the use or inability to use the website or products purchased.
8. Governing Law These terms are governed by the laws of New South Wales, Australia.
9. Contact If you have any questions about these Terms, please contact us at info@coogeebikes.com.au.
Privacy Policy
At Coogee Bikes, we are committed to protecting your privacy. This policy explains how we collect, use, and protect your personal information.
1. Information We Collect When you place an order or contact us, we may collect personal information including:
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Name
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Email address
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Shipping and billing address
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Phone number
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Payment details (processed securely via third-party providers)
2. How We Use Your Information We use your information to:
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Process and deliver orders
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Communicate with you about your purchase
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Improve our services
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Comply with legal obligations
3. Data Security We take reasonable steps to protect your personal information. All payment information is processed securely and is not stored on our servers.
4. Sharing of Information We do not sell or rent your personal information. We may share your data with trusted third-party services for order fulfilment, shipping, and payment processing.
5. Cookies Our website uses cookies to enhance your browsing experience and analyse traffic.
6. Your Rights You have the right to access, correct, or delete your personal information. Contact us at info@coogeebikes.com.au for assistance.
7. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page.
8. Contact For privacy-related questions, please contact us at info@coogeebikes.com.au.
